The Ford.US.com Mission

Henry Ford changed the automotive world forever. And Ford.US.com has changed the way people buy Fords... forever. Now you can simply go to your computer instead of a dealer's showroom. In fact, we're here for you 24 hours a day, seven days a week. We're a REAL Ford dealer. And we never close.

 

What's more, Ford.US.com offers the same exciting Ford models you'll find at any dealership... with an even greater range of choices. It's a no-pressure you get to shop with the convenience, efficiency and pressure-free environment of the internet. But you get something else from Ford.US.com: Promises.

• We promise to help you find a Ford car or truck that you're looking for... not sell you into a vehicle you don't really want.
• We promise you'll get a very low price: The same X-Plan price that Ford offers its employees and their families through the Friends & Neighbors Vehicle Purchase Plan.   You'll also get ALL the rebates and incentives that you qualify for at Ford.US.com.
• We promise you'll get all the help you need from our friendly and courteous Ford.US.com Customer Service Representatives. We want you to trust Ford.US.com.
• We promise that you'll never be pressured or "sold up" on anything.   You choose your vehicle, its equipment and purchase terms... not us.
• We promise that you'll get fair and honest financing - with no markups -- from Ford Credit or the nation's most reputable lenders. On average, our rates are some of the lowest in the country.
• We promise that your new Ford will be delivered promptly, respectfully, and with none of the typical dealership hassle.
• We promise that you'll never get solicited or spammed in any way as a result of buying a vehicle from Ford.US.com
• We promise to keep all records of your correspondence, purchase and vehicle delivery strictly confidential. You will also be given a copy of all those records.
• We promise to immediately address and correct any problem you may encounter. We're human too, and we know unexpected things can happen. But we also know you'll respect a sincere and honest effort to correct any difficulty. And we hope that brings you back to Ford.US.com.

Ford.US.com is also committed to listening to its customers. If there is any way that we can improve our service or web site, make it more effective, simple or friendly, please let us know. Just send your thoughts to mail@Ford.US.com . We'll take it from there.